Frequently Asked Questions

Yes, with WeOneRent it is entirely possible. Unlike most companies that block significant sums on your credit card, we offer options that allow you to enjoy your trip without bank deposits. This makes renting accessible to people who don't have a credit card or prefer not to tie up their available balance, while always maintaining full transparency in the terms and conditions.

We offer a range of flexible insurance options from basic cover to the most comprehensive protection. Our policies cover different levels depending on the option chosen. Depending on your selection, you can significantly reduce your financial liability, allowing you to drive with greater peace of mind.

We have a flexible hours policy to accommodate your flights or personal needs. It is possible to arrange deliveries and returns outside standard business hours, and even to pick up in one city and drop off in another — always subject to prior consultation and agreement with our team.

The main difference is the human touch and the absence of hidden charges. While large companies tend to automate everything and apply unexpected surcharges, at WeOneRent we treat every customer individually. There are no intermediaries, no endless queues at the airport, and our support is real and direct with the fleet managers themselves.

To rent with us, you need to meet the established age requirements, hold a valid driving licence with the required minimum period of validity, and present your original identification documents. A credit card is not always required if you choose our no-deposit insurance options.

In the event of a traffic penalty, WeOneRent will receive notification from the relevant authorities. We facilitate the necessary process so that the penalty can be handled correctly. We always recommend respecting speed limits and the traffic regulations in force.

We offer a wide range of extras. For long-term or monthly rentals, we often include useful complements as part of the package. For shorter rentals, child seats, additional drivers and other extras can be added to your booking at transparent prices, all clearly listed before checkout.

Choose a provider that publishes the full price upfront — like WeOneRent. We never apply fuel surcharges, airport fees or counter "upgrades" you didn't ask for. The price you see at booking is the price you pay at pickup.

Absolutely. Our fleet is renewed every 18 months and every car is fully serviced before each rental. For long holidays we offer monthly tariffs with extra benefits and unlimited mileage. 24/7 roadside assistance is included on every booking.

Our team is available 24/7 on WhatsApp +34 607 442 437, phone, and email hello@weonerent.es. Real humans — not bots. We typically reply within minutes and can dispatch roadside assistance immediately if needed.