How can we help you rent a car?

Yes - our default Zero Deposit tier (€30/day) places no hold and no pre-authorisation on your card, so you pay only the all-inclusive rental price. Premium (€36/day) is also genuinely no-deposit. The basic Essential and Comfort tiers instead take a small refundable deposit that is released after you return the car, and you always see the exact amount before paying.

No - on the Zero Deposit and Premium tiers we place no hold and no pre-authorisation (€0) on your card. If you choose a basic tier we hold a refundable deposit - €500 on Essential or €300 on Comfort - which is released after you return the car. You always see the exact hold before you pay, with no card block like the big airport chains.

The excess is €900 on Essential, €700 on Comfort, €500 on Zero Deposit, and €0 on Premium. The excess is the most you would pay towards damage or theft, and Premium reduces it to zero.

Yes - a debit card works on our no-deposit tiers (Zero Deposit and Premium) because they place no hold on your card. On the basic Essential and Comfort tiers a refundable deposit is held, so you would need a card that can carry that hold. The card does not need to be in your own name, and we also accept cash.

Our Premium tier (€36/day) is full coverage with a €0 excess and no card hold, and it covers tyres, glass, undercarriage and wing mirrors on top of damage and theft. The basic tiers (Essential, Comfort and Zero Deposit) cover damage and theft up to that tier's excess.

Whether a deposit applies depends only on the insurance tier you choose, not on your age or the car - the no-deposit tiers stay €0 for every driver. Choose Essential or Comfort and a small refundable deposit (€500 or €300) applies instead. The minimum age is 21 with a licence held at least one year.

Choose Zero Deposit (our default, €30/day) for no card hold with a €500 excess, or Premium (€36/day) for zero excess plus cover of tyres, glass, undercarriage and wing mirrors. The cheaper Essential (€12/day) and Comfort (€18/day) tiers lower the daily price but hold a refundable deposit (€500 or €300) and carry a higher excess (€900 or €700). You always see the exact hold and price before you pay.

We bring the car to you, so there is no rental desk or counter to queue at. Delivery is free anywhere inside our Alicante delivery zone between 08:00 and 20:00, whether that is the airport arrivals hall, your hotel, villa or Airbnb. Book by online calendar or WhatsApp and the price you see is the final all-inclusive price, with no counter upsell.

Yes, we meet and greet you right at Alicante Airport (ALC) arrivals, so there is no counter queue and no shuttle. This meet and greet is free inside our Alicante delivery zone between 08:00 and 20:00; outside those hours an out-of-hours fee of €50 per event applies. Just share your flight details when you book so we can time the handover to your landing.

Delivery is free anywhere inside the Alicante delivery zone (08:00-20:00), and we also deliver to nearby towns for a one-way fee: Torrevieja €60, Benidorm or Altea €60, Calpe €80, La Mata €80, Denia €100, Gandia €100, Cartagena €100, and Valencia airport or city €120; La Manga is available on request. Each price is one-way, so if you would like us to collect the car afterwards the same fee is charged again.

Yes, we deliver straight to your hotel, villa or Airbnb, free inside the Alicante delivery zone between 08:00 and 20:00. Just give us the address when you book by calendar or WhatsApp and we will meet you there with the car ready to go, no card block and no hidden charges.

Our standard delivery and collection hours are 08:00 to 20:00, and delivery within these hours inside the Alicante zone is free. Outside those hours an out-of-hours fee of €50 per event applies, so €50 for an out-of-hours delivery and €50 again if the collection is also out of hours. Delivery pricing is one-way, so a separate collection is always charged in addition.

Yes, you can return the car in a different town from where you collected it. Because our delivery pricing is one-way, a collection in another town is charged separately at the same town rates (for example Torrevieja €60 or Valencia €120), and an out-of-hours collection adds €50. Arrange the exact drop-off location with us via the online calendar or WhatsApp.

You must be at least 21 years old and have held your driving licence for at least one year. Bring your original licence (not a photo or copy) when we meet you to hand over the car.

Yes - we accept any valid national driving licence, including UK, US and other non-EU licences. Just bring your original licence (a photo or copy is not accepted); no International Driving Permit is required.

We register the main renter's passport or national ID, as required by Spanish traveller-registration law RD 933/2021. Please have the original document ready (not a photo or copy) when we deliver the car - free of charge inside the Alicante zone.

Yes - an additional driver is €6 per day. They just need to meet the same age and licence rules (21+, licence held at least one year) and show their own licence and passport or ID.

It does not have to be in the renter's name - we accept any card, and cash is fine too. On our default no-deposit tiers there is no card hold at all, so a debit card works without any issue.

Bring your valid driving licence and your original passport or national ID. Because we deliver the car to you - meet and greet at Alicante Airport arrivals, or to your hotel, villa or Airbnb - we simply check these documents when we meet you, with no queue and no card block.

You can book two ways - instantly through the online calendar/booking widget on our website, or by messaging us on WhatsApp. WhatsApp and phone are +34 607 442 437 and email is hello@weonerent.es, with 24/7 support from a real person rather than a bot.

Yes - the price you see is the final, all-inclusive price, with no fuel surcharge, no airport fee and no counter upsell. Your chosen insurance tier is already built into that figure, and free delivery inside the Alicante zone means there are no hidden charges added later.

You pay when we hand the car over at delivery or pickup, not upfront. We accept any debit or credit card as well as cash, and the amount is the final all-inclusive price with no card block.

The minimum rental is 3 days. If you need just 1 or 2 days we handle those case-by-case, so message us on WhatsApp or email hello@weonerent.es and we will see what we can arrange.

Yes - we offer dedicated weekly and monthly rates for longer stays, and long-term rentals often include useful extras. Message us on WhatsApp at +34 607 442 437 for a tailored long-stay quote.

Book as early as you can - with a compact fleet of about 14 economy cars, peak summer and holiday dates fill up fast. Reserve through the online calendar or WhatsApp as soon as your dates are set, and if a date shows as unavailable just message us and we will check for options.

Unlike the big airport chains, there is no counter queue, no hidden charges and no card block - we meet you at Alicante Airport arrivals with the keys, or deliver free inside the Alicante zone. Our default tiers are genuinely no-deposit with an €0 hold, the price is final and all-inclusive, and you get personal 24/7 human support instead of a call-centre bot.

Yes - the allowance is 200 km per day, calculated cumulatively across the whole rental (so 5 days gives 1,000 km and 10 days gives 2,000 km). It is a generous limit for exploring the Costa Blanca.

Our fuel policy is full-to-full - you collect the car with a full tank and return it full. If you would rather not refuel before returning, you can add our Return empty service for €55 and we will refuel it for you.

You, the driver, pay any motorway tolls such as on the AP-7. Many coastal routes are toll-free, so tolls are easy to avoid if you prefer the scenic roads.

If you receive a traffic fine, you as the driver are liable for it. The authorities notify us as the registered company and we then facilitate the paperwork so the fine is correctly directed to you, so please respect all traffic rules during your trip.

In an accident or breakdown, contact our 24/7 assistance immediately on +34 607 442 437 by WhatsApp or phone and a real person, not a bot, will help you. For an accident, make sure everyone is safe first, then get in touch and we will guide you through the next steps and paperwork.

Only with our written permission arranged in advance, and additional cross-border insurance will apply. Please ask us before you book if you plan to leave Spain (for Portugal or France) - driving abroad without prior approval is not covered.

The car is strictly non-smoking, and smoking carries a €1000 cleaning penalty. Pets are welcome only by prior arrangement, so please clear it with us before pickup.

Yes - we offer an infant seat (0-3 years) and a toddler seat (3-7 years) at €42 each per rental, and a booster seat (4-9 years) at €36 per rental. Add the one you need when you book, or just ask us on WhatsApp.

We don't rent a separate GPS unit and there is no charge for one - most guests simply use their phone's maps, which work well across the Costa Blanca.

Yes - an additional driver is €6 per day. They must meet the same age and licence requirements and bring their own licence and passport or ID.

No extras are bundled in automatically. Anything you need, such as a child seat or an additional driver, is simply added to your booking, so you only pay for what you actually use.

Yes, you can collect in one town and return in another. Because we are delivery-based with no rental counter, delivery and collection are each priced one-way, so a different return town simply means the collection leg is charged separately; it is free inside the Alicante delivery zone (08:00 to 20:00), or from €60 to Torrevieja or Benidorm, €80 to Calpe and €120 to Valencia each way.

You can cancel free of charge up to 24 hours before pickup. Just message us on WhatsApp at +34 607 442 437 or email hello@weonerent.es and we will take care of it.

Refunds go back to your original payment method, normally within 3 to 7 business days depending on your bank.

Yes - you can change your dates, car or delivery location after booking, subject to availability. Just message us on WhatsApp or email and we will adjust the booking and confirm any price difference before anything changes.

No problem - just keep us updated on WhatsApp. Because we meet you on arrival rather than at a fixed desk, we simply rearrange the handover to match your new landing time. If a flight is cancelled, contact us as soon as you can and we will help rework your booking.

You are welcome to return the car early, but unused days are not refunded - the booked rental period still applies. If your plans are uncertain, message us before booking and we will help you choose the right dates.

Contact us on WhatsApp or by phone at +34 607 442 437, or email hello@weonerent.es, where a real person answers 24/7 rather than a bot. The same team handles your booking, delivery and any question during the rental, so you always reach an actual human.

Yes - every review is from a real, verified customer. You can read them on our Google Business Profile and on Trustpilot; we never post fake or incentivised reviews.

Yes, we offer weekly and monthly rates for longer stays alongside our standard minimum three-day rental. Long-term rentals often include useful extras, so message us on WhatsApp at +34 607 442 437 for a tailored quote.

Unlike the big airport chains there is no counter queue, no hidden charges and no card block on our default no-deposit tiers, because we deliver the car to you and meet you at Alicante Airport arrivals. The price you see is final and all-inclusive with no fuel surcharge or airport fee, and a real person supports you 24/7.

Yes, WeOneRent is a registered Spanish company at C. Agua 11, 03006 Pla de la Vallonga, Alicante. We also register each renter's ID as required by Spanish law RD 933/2021, so you are dealing with a local, accountable business rather than an anonymous platform.