★ 4.7/5 · Trustpilot + Google · 88 real reviews

Why travellers choose WeOneRent over Goldcar, Centauro, Sixt & Record Go

Honest, side-by-side comparison of Spain's 5 biggest car rental options. Real Trustpilot ratings, real deposit amounts, real fuel policies. No spin, just facts.

€0

Zero deposit. Period.

No card hold, no €950+ blocked for weeks. Stripe-verified payment, you pay only for the rental.

Free airport delivery

We meet you at the arrivals exit with the keys. No 15-minute walk to rental counters, no queues at 11 Spanish pickup points.

24/7

Real humans on WhatsApp

EN/ES/RU support around the clock. Real people answer in minutes, not chatbots, not "business hours only".

15 things that matter, side by side

All data verified from competitors' public terms & conditions and live Trustpilot pages as of May 2026.

WeOneRent Goldcar Centauro Sixt Record Go
Deposit / card hold€0up to €950varies + insurance€300+ rentalexcess blocked
Deposit release timeinstant10-30 daysvariesafter returnafter return
Fuel policyFull-to-Full prepaidF/E, no refundF/F or F/EF/F or prepaidF/F + re-fuel charge
Basic insuranceincluded+€40/day+Smart Coverincluded+Smart Cover
Mileage200 km/dayvariesvariesvariesvaries
Child seatsFREEextraextraextraextra
Airport pickupFREE at terminal exitwalk to counterwalk to counterwalk to counterwalk to counter
Support hours24/7limitedbusiness hours24/7business hours
LanguagesEN / ES / RUENES / EN10+ languagesES / EN
WhatsApp supportYESnononono
Free cancel up to24h beforevaries24h beforevariesvaries
Trustpilot rating4.6/5 ★
22 reviews
1.3/5
53,370 reviews
2.7/5
16,637 reviews
4.0/5
2,395 reviews
2.5/5
26,000+ reviews
Google rating5.0/5 ★
66 reviews
N/AN/AN/AN/A
Hidden fees risknoneHIGH
damage, fuel, pickup +
medium
Smart Cover
low
VAT not shown
high
€95 cleaning, €50 admin
Debit card acceptedYEScredit onlyyesyesyes

Based on competitor public terms & conditions and live Trustpilot ratings as of May 2026. We invite you to verify on Trustpilot and each company's official website. If anything appears incorrect, email hello@weonerent.es.

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What customers complain about most

Aggregated from publicly visible Trustpilot reviews. Specific issues that repeat across hundreds of customer complaints.

Goldcar ★ 1.3 / 5

53,370 Trustpilot reviews · rated "Bad"
  • Unexpected charges discovered at pickup (one user reported +€600 add-ons)
  • Damage fees for tiny scratches (€196 for sub-4cm scratch)
  • €950+ deposit, 10-30 day card hold
  • Rude/dismissive counter staff
  • No refund for cancelled reservations after flight delay

Centauro ★ 2.7 / 5

16,637 Trustpilot reviews · rated "Poor"
  • "Smart Cover" insurance with hidden mandatory fees
  • Deposit refund disputes after return
  • Damage claim conflicts (charges for pre-existing damage)
  • Inconsistent customer service responsiveness

Record Go ★ 2.5 / 5

26,000+ Trustpilot reviews · rated "Poor"
  • €95 "special cleaning" fee (mud, sand, hair, ash)
  • €50 administration fee for any incident
  • Damage charges for scratches under 4cm
  • Charges arriving months after rental return
  • "No-show" classifications denying refunds

Sixt Spain ★ 4.0 / 5

2,395 Trustpilot reviews · rated "Great"
  • Premium prices (2-3x economy alternatives)
  • Quotes shown without VAT (final price higher)
  • Extra airport surcharges added at counter
  • Damage charges for pre-existing items in checkout docs

What our customers say

★★★★★ 4.7/5 from 88 verified reviews on Trustpilot & Google
★★★★★
“Used Goldcar 3 times before, always queues, always upsells, last time €1200 frozen for 30 days. Switched to WeOneRent. Met me at exit with car, 5 minutes, no surprises. I'm done with the others.”
M
Maria K.
Munich · Alicante Airport
★★★★★
“Sixt costs 2-3x more for what I got with WeOneRent. Same insurance, same car class, better service. The €0 deposit alone saved my holiday cash flow. Won't go back to Sixt.”
K
Klaus W.
Vienna · Valencia
★★★★★
“After being charged €200 by Centauro for a scratch I didn't make, I read every Trustpilot review before re-booking. WeOneRent had 4.6/22 with zero damage disputes. Took a chance. Best car rental I've ever had in Spain.”
T
Thomas H.
Amsterdam · Costa Blanca

Common questions about switching

What's the catch with €0 deposit?

No catch. We use Stripe-verified payments (the same trust system used by Apple, Amazon, Google), which means we don't need to hold money on your card. The rental is covered by transparent insurance. You only pay for what you booked.

How can your prices be lower than Goldcar?

Because we run lean. No 50+ airport rental counters paying massive rent. No commission-driven staff selling unnecessary upgrades. No fuel scam, no card-hold game. Just a car + transparent price + real humans answering WhatsApp.

Are these competitor numbers accurate?

Yes. Deposit amounts, fuel policies, and fees come from competitors' public Terms & Conditions and Help Center pages. Trustpilot ratings are live as of May 2026. We invite you to verify on each company's official website. If anything appears incorrect, email hello@weonerent.es and we'll update within 24 hours.

Why is your Trustpilot rating so much higher?

Two reasons. First, we're smaller (88 total reviews vs Goldcar's 53,000+) so each customer experience matters more. Second, we genuinely don't do the things they complain about: no surprise charges, no damage scams for tiny scratches, no 30-day card holds. Read all 22 Trustpilot reviews directly to verify.

I had a bad experience with Goldcar/Centauro - what makes WeOneRent different?

The same three things you wished they did: (1) no deposit so you keep cash flow on holiday, (2) free terminal delivery so you skip the queue and counter pressure, (3) honest pricing with no day-of surprises. We're happy to answer questions before you book via WhatsApp: +34 607 442 437.

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€0 deposit. Free pickup. Cancel free 24h. 4.7★ rated.

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11 pickup locations · English, Spanish, Russian support · All cars include insurance