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Frequently asked questions
Everything you need to know about renting with WeOneRent - a €0 deposit option, flexible insurance, and 24/7 human support.
Do you offer car hire in Alicante?
Yes - car hire and car rental are the same thing; car hire is simply the British term for renting a car. We offer no-deposit car hire in Alicante and across the Costa Blanca, with free Alicante airport pickup 09:00-20:00 and no card blocking. Pick your dates above to see available cars and prices.
Is it possible to rent a car with no deposit in Alicante or on the Costa Blanca?
Yes, with WeOneRent it is entirely possible. Unlike most companies that block significant sums on your credit card, we offer options that allow you to enjoy your trip without bank deposits. This makes renting accessible to people who don’t have a credit card or prefer not to tie up their available balance, while always maintaining full transparency in the terms and conditions.
What insurance can I take out and how much does it cover?
We offer a range of flexible insurance options from basic cover to the most comprehensive protection. Our policies cover different levels depending on the option chosen. Depending on your selection, you can significantly reduce your financial liability, allowing you to drive with greater peace of mind. All cover details are explained clearly before your booking is confirmed.
Can I return the car outside opening hours or in a different city?
We have a flexible hours policy to accommodate your flights or personal needs. Handovers and returns outside 09:00-20:00 can be arranged for an after-hours fee, and delivery to other towns is €60-€120 each way or on request via WhatsApp, but we do not offer one-way rentals to other regions.
What is the difference between booking with WeOneRent and other large companies?
The main difference is the human touch and the absence of hidden charges. While large companies tend to automate everything and apply unexpected surcharges, at WeOneRent we treat every customer individually. There are no intermediaries, no endless queues at the airport, and our support is real and direct with the fleet managers themselves.
What are the requirements and documentation needed to rent?
To rent with us, you need to meet the established age requirements, hold a valid driving licence with the required minimum period of validity, and present your original identification documents. A credit card is never required: you can pay online by credit or debit card, Apple Pay or Google Pay, by card or cash at handover, or by bank transfer on request.
What happens if I receive a fine during the rental?
In the event of a traffic penalty, WeOneRent will receive notification from the relevant authorities. We facilitate the necessary process so that the penalty can be handled correctly. We always recommend respecting speed limits and the traffic regulations in force. If you have any questions, our team will provide guidance on what to bear in mind while driving in the area.
Are extras such as child seats or GPS included?
Child seats are €42 per rental (infant and toddler) and boosters €36 per rental, added when you book. For navigation your phone works best - there is no GPS surcharge. Long-term and monthly rentals can include extras by arrangement.
How can I avoid hidden charges when renting a car?
Choose a provider that publishes the full price upfront - like WeOneRent. We never apply fuel surcharges, airport fees or counter “upgrades” you didn’t ask for. The price you see at booking is the price you pay at pickup. If anything is unclear, our team explains every line of the contract before you sign.
Is it safe to rent a car for a long holiday?
Absolutely. Every car is serviced on schedule and inspected between rentals. For long holidays we offer monthly rentals that can include extras by arrangement, and most packages include 200 km/day calculated cumulatively (Basic 100 km/day, Premium no daily limit up to 4,000 km/month), with €0.30/km over. 24/7 roadside assistance and towing are included from the Comfort package upwards and arranged at cost on Basic and Essential.
Is there a mileage limit on the rental?
Yes. Most packages include a generous 200 km per day, calculated cumulatively across your rental period - for example, a 5-day rental includes 1,000 km in total, and a 10-day rental includes 2,000 km. Basic includes 100 km per day, and Premium has no daily limit up to 4,000 km per month. If you exceed this limit, the excess is charged at €0.30 per kilometre at return, fully transparent on your final invoice. For most trips around the Costa Blanca, Costa del Sol or short inland excursions, 200 km/day is more than enough.
How do I get in touch if I have a problem on the road?
Our team is available 24/7 on WhatsApp +34 607 442 437, phone, and email hello@weonerent.es. Real humans - not bots. We typically reply within minutes and can dispatch roadside assistance immediately if needed.
What is the minimum rental period?
Our standard minimum rental is 3 days. If you need a car for a shorter period (1 or 2 days), please contact us directly on WhatsApp +34 607 442 437 or email hello@weonerent.es. We will review your case individually and offer custom terms tailored to your trip.
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